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Understanding the Patient Experience

By engaging with treatment procedures.

Field Research at the Hospital

Site visits and shadowing the clinical staff provide valuable insights into treatment protocols and processes.

Design Probe Kits

Diaries and cameras serve as a a useful tool for gathering patient stories over an extended period of time.

Service Blueprinting

Sketching out the patient journey with post-it notes.

Stakeholder Involvement

Engaging the hospital staff in idea development for improving pediatric radiotherapy processes.

Interactive Prototypes

Testing out new forms of interactivity and engagement during radiotherapy treatment.

I am a design researcher dedicated to
improving patient experiences of healthcare.

RESEARCH

I draw on a wide range of human-centered design research methods to study human behaviors, emotions, systems, and processes. My arsenal includes both qualitative and quantitative approaches, and my background in the medical sciences. more...

DESIGN

HEALTHCARE

Over the past four years, my work has focused upon the cancer patient experience of radiotherapy treatment. I have worked in collaboration with three of the main Radiotherapy Clinics in Sweden, and my work has been funded by the EU and the Swedish Children Cancer Foundation. more...

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I am a design researcher dedicated to improving patient experiences of healthcare.

RESEARCH

DESIGN

HEALTHCARE

I am a design researcher dedicated to
improving patient experiences of healthcare.